What products do you offer for sale on your website?
– I offer handmade wooden toys for sale.
How can I contact you?
– You can send a message via email or reach out to me on Facebook or Instagram.
How can I place an order?
– You can place an order by adding the desired products to your cart and clicking on the “Proceed” button.
What payment methods do you accept?
– We accept payment by credit card or bank transfer.
How long does shipping take?
– The shipping time depends on the distance and can range from 1-7 days.
Are there any discounts or promotions available?
– We have periodic promotions and you can stay informed about them through our newsletter and social media platforms.
Can I track my order?
– Yes, you can track your order through the DHL system.
How can I provide feedback or leave a review?
– I appreciate recommendations on any social media platform, just tag @fozifolt when doing so.
Is my personal information secure on your website?
– Your data is secure.
Can I subscribe to your newsletter?
– Yes, you can subscribe to our newsletter.
How can I stay updated with your latest news and updates?
– You can stay up to date with the latest news and updates by subscribing to our newsletter or following our social media channels.
Are the toys safe for children?
– Yes, the toys are safe for children. They comply with CE certification, which means they meet the European Union safety directives for toys. They are designed to be safe, and the surface treatment is child-friendly. They can be given to children from 9 months old.
What materials are the toys made of?
– The toys are made of high-quality, child-safe materials such as wood. We prioritize using natural and non-toxic materials to ensure the safety of children.
How do I clean the toys?
– The toys can be cleaned using a damp cloth with mild soap. Avoid using harsh chemicals or submerging them in water, as it may damage the wood or the finish.
Can the toys withstand rough play?
– Yes, the toys are designed to withstand normal play and are durable. However, excessive force or rough handling may cause damage, so it’s important to supervise children during playtime.
Do the toys come with any warranties?
– If you encounter any issues with the toy, please contact us and we will assist you with the necessary steps for a resolution.
Can I customize or personalize the orders?
– At the moment, we do not offer customization or personalization services. However, we are constantly exploring new options, so stay tuned for any updates or announcements regarding this.
Are the toys suitable for educational purposes?
– Yes, our toys are designed to promote learning and development in children. They encourage imaginative play, fine motor skills, problem-solving, and creativity.
Can I return or exchange a toy?
– We have a return and exchange policy in place. If you are not satisfied with your purchase, please contact us within a specified timeframe and we will guide you through the process.